Frequently Asked Questions

 

Everything You Need to Know Before Your Visit to R!SE Therapies. 

Whether it's your first visit or you're returning for another treatment, we want you to feel comfortable and confident before you arrive.

 

Below are answers to some of the most common questions about each of our services.

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Therapeutic Massage:

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What is Therapeutic Massage?

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Therapeutic Massage is a personalized, hands-on treatment designed to reduce pain, relieve muscle tension, improve mobility, and support your body's natural healing. Every treatment is tailored to your individual needs, whether you're managing an injury, chronic discomfort, everyday aches, or simply looking to move and feel your best.

 

How much does it cost?

30 Minutes – $55

60 Minutes – $100

90 Minutes – $140

 

Is it covered by insurance?

Yes. Massage therapy services performed by a Registered Massage Therapist are billable to most extended health insurance plans. Please check with your provider to confirm your individual coverage.  Currently we are not offering direct billing.  You will be provided with all the required documentation and receipts to ensure that you can submit for reimbursement.   

 

What should I wear?

 

Wear comfortable clothing. During your massage, you'll undress only to your comfort level and will remain professionally draped at all times. Only the area being treated will be uncovered.

 

What should I expect during my first appointment?

 

We'll begin with a health history review, discuss your goals, and perform an assessment if needed before creating a treatment plan tailored specifically to you.

 

Will it hurt?

 

Some techniques may create temporary discomfort when treating tight or injured tissues, but treatment should never feel unbearable. Pressure can always be adjusted to your comfort level.  Don't be afraid to ask!  I will explain a comfort scale during your first appointment that we can use throughout all your future treatments. 

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How often should I come?

 

I will recommend a treatment schedule based on your goals, symptoms, and lifestyle. 

 

Relaxation Massage:

 

What is Relaxation Massage?

 

Relaxation Massage uses gentle, flowing techniques to calm the nervous system, reduce stress, improve circulation, and encourage overall relaxation.

 

How much does it cost?

 

 60 Minutes – $100

90 Minutes – $140

 

What should I wear?

 

Comfortable clothing is recommended. You'll undress to your comfort level and remain professionally draped throughout your treatment.

 

Is this massage deep tissue?

 

No. Relaxation Massage is intended to reduce stress and promote relaxation rather than treat specific injuries.

 

Can I fall asleep?
 

Absolutely! Many clients do.

 

Assisted Stretching:

 

What is Assisted Stretching?

 

Assisted Stretching uses therapist-guided stretching techniques to improve flexibility, mobility, posture, and overall movement.

 

How much does it cost?

 

30 Minutes –$45

60 Minutes – $100

 

What should I wear?

 

Comfortable athletic clothing such as flexible leggings, shorts, joggers, or a t-shirt is ideal.

 

Will I have to do the work?

 

No. Your therapist moves your body through the stretches while you remain relaxed.

 

Does it hurt?

 

Stretching should feel like a comfortable pull but should never be painful.

 

Who benefits from Assisted Stretching?

 

• Athletes

• Office workers

• Older adults

• Individuals recovering from injury

• Anyone experiencing stiffness or reduced mobility

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Cupping Therapy

 

What is Cupping Therapy?

 

Cupping Therapy uses gentle suction to lift the tissues, helping improve circulation, reduce muscle tension, increase mobility, and encourage your body's natural healing process.

 

How much does it cost?

 

Cupping is included as part of your massage treatment whenever clinically appropriate.

 

Will it leave marks?

 

Possibly. Temporary circular marks are normal and typically fade within several days.

 

Does it hurt?

 

Most people describe cupping as a gentle pulling sensation rather than painful.

 

Is cupping right for everyone?

 

Not always. Your health history will be reviewed to determine whether cupping is appropriate for you.

 

Acupuncture:

 

What is Acupuncture?

 

Acupuncture is a gentle, evidence-informed treatment that uses fine, sterile needles to help reduce pain, restore balance, encourage healing, and improve overall well-being.

 

How much does it cost?

 

90 Minutes – $140

 

What conditions can acupuncture help with?

 

Acupuncture may be beneficial for:

• Neck pain

• Back pain

• Shoulder pain

• Hip pain

• Knee pain

• Sciatica

• Arthritis

• Tennis elbow

• Plantar fasciitis

• Headaches

• Migraines

• TMJ dysfunction

• Muscle strains

• Tendinitis

• Sports injuries

• Stress

• Anxiety

• Sleep disturbances

• Muscle tension

• General aches and pains

• Recovery from repetitive strain injuries

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Are the needles painful?

 

Most clients are pleasantly surprised by how little they feel. The needles are extremely fine, and many people barely notice them.

 

What should I wear?

 

Loose, comfortable clothing is recommended. Professional draping is always provided.

 

Is acupuncture safe?

 

Yes. Only sterile, single-use disposable needles are used.

 

Who should not receive acupuncture?

 

Acupuncture is not appropriate for individuals who are currently pregnant or actively trying to conceive. If this applies to you, please let me know so alternative treatment options can be discussed.

 

Can acupuncture be combined with massage?

 

Absolutely, and my treatments will incorporate massage and acupuncture if that fits into your individualized treatment plan.

 

Signature Sunflower Cranial Hydrotherapy

 

What is R!SE Therapeutic Cranial Hydrotherapy?

 

This exclusive R!SE treatment combines warm water therapy, therapeutic scalp massage, focused treatment for the neck, shoulders, and jaw, and relaxation techniques to calm the nervous system and encourage therapeutic relief.

 

Is this a hair treatment?

 

No. While your hair will get wet, this is a therapeutic wellness treatment rather than a salon or cosmetic service.

 

How much does it cost?

60 Minutes (Signature) $140

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Will my hair get wet?

 

Yes.  I do provide a space to dry your hair etc. after the treatment is complete if you choose.

 

Should I wash my hair beforehand?

 

Your choice. Simply arrive with dry hair whenever possible.

 

Are shampoos or conditioners used?

 

No. This treatment does not include hair products.

 

Can I receive this treatment if I colour my hair?

 

Yes, but we recommend waiting at least 7 days after colouring your hair and washing it at least twice before your appointment. Colour retention cannot be guaranteed.

 

What if I have hair extensions?

 

Please let us know before booking, as some extension types may not be appropriate.

 

What should I wear?

 

Comfortable clothing with a top that can become slightly damp around the neckline, unless you prefer to not wear a top.  Professional draping is provided at all times regardless of clothing choices. 

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What can this treatment help with?

• Stress

• Anxiety

• Mental fatigue

• Poor sleep

• TMJ dysfunction

• Headaches

• Neck tension

• Jaw tension

• Nervous system regulation

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Hot Stone Massage:

 

What is Hot Stone Massage?

 

Hot Stone Massage combines traditional massage techniques with heated basalt stones to relax muscles, improve circulation, and provide a deeply comforting treatment experience.

 

How much does it cost?

 

60 Minutes – $125

 

Are the stones too hot?

 

No. The temperature is carefully monitored throughout your treatment.

 

Can I request less heat?

 

Absolutely.

 

Who enjoys Hot Stone Massage?

 

Anyone looking for deep relaxation, relief from muscle tension, or extra comfort during colder months.

 

General Questions

 

How do I book?

 

Appointments can be booked online anytime at risetherapies.noterro.comor text 204-724-4323 if you have questions or would like assistance choosing the right treatment.

 

What if I'm running late?

 

Please let us know as soon as possible. We will do our best to accommodate you, but your appointment may need to be shortened so we can remain on schedule for the next client.

 

What is your cancellation policy?

 

We kindly ask for 48 hours' notice if you need to cancel or reschedule your appointment. Late cancellations or missed appointments may be subject to a cancellation fee.

 

Do I need to bring anything?

 

Just yourself! If you have imaging reports, referral information, or questions you'd like to discuss, feel free to bring them along.

 

Can I ask questions during my treatment?

 

Absolutely. We encourage open communication before, during, and after every appointment.

 

How do I know which service is right for me?

 

If you're unsure, don't worry. We'll discuss your goals, symptoms, and health history together and recommend the treatment that best fits your needs.

 

What if I'm nervous about my first appointment?

 

That's completely normal. We'll walk you through the entire process, answer any questions, and make sure you feel comfortable before beginning your treatment.

 

Do I have to remove all of my clothing?

 

No. You should only undress to your comfort level. Professional draping is used throughout every treatment to ensure your privacy and comfort.

 

Can I talk during my appointment?

 

Of course! Some clients enjoy conversation while others prefer to relax quietly. Your appointment is your time, and we'll follow your lead.

 

What happens if I fall asleep?

 

It happens often! Falling asleep simply means your body feels safe and relaxed. There's absolutely no need to feel embarrassed.

 

Can I receive treatment if I'm sore from working out?

 

Yes. Massage and stretching can be excellent tools for recovery and reducing post-workout muscle soreness.  Make sure to mention this prior to starting the treatment so I can adjust accordingly. 

 

Can I receive treatment if I have sensitive skin?

 

Absolutely. Please let us know about any skin sensitivities or allergies before your appointment so we can adapt your treatment accordingly.

 

Can I combine more than one service in the same appointment?

 

In many cases, yes. Treatments such as massage, cupping, assisted stretching, and acupuncture can often be combined to best meet your goals. Your therapist can recommend the most appropriate combination during your consultation.